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FAQ
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What is your cancellation policy?Please cancel your group class or Private session 24 hours before start time. All late cancels and no-shows will be charged the full rate of the class.
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When should I arrive?Please arrive 10 minutes before class start time to set up your Reformer or Mat. No late arrivals please, as this will interrupt the class and you will miss your warm-up.
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What should I wear?Wear clothing that makes you feel comfortable, and that you can move around in. A comfortable shirt and pants/shorts are your best bet. Sticky socks are recommended, but not necessary. Please no shoes in the studio.
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Do I need my own mat?No, we have you covered!
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Do I need to bring anything else for class?We recommend a water bottle to hydrate during class.
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Do you have changing rooms?Yes, we have two large bathrooms/changing rooms.
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How do I pay?You can purchase your class online before you arrive, by credit card or advanced e-transfer. We do not currently accept debit.
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Do you sell gift cards?We DO! You can buy them from our MindBody website, or you can contact us at hello@westdalepilates.com
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Do I have to sign-up for a class online/Pre-register for a class?Yes, signing up in advance allows the instructor the ability to set the class up for you and it also ensures that you have a spot in class and you don’t get put on the waitlist, as select classes tend to get pretty full.
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