Terms
Terms & Conditions
These Terms and Conditions (“Terms and Conditions”) govern your relationship with Westdale Pilates (“Westdale Pilates”, “our”, “us”, “we”) including your use of Westdale Pilates website, located at http://www.westdalepilates.com (the “Site”), your booking and purchase of classes, your communication with Westdale Pilates, and your use of our services online and in our studio. Please read these Terms and Conditions carefully before using the Westdale Pilates website or services. 2829637 Ontario Inc. (“us”, “we” or “our”) operates the Westdale Pilates website and the Westdale Pilates mobile application (the “service”).
Accounts
In order to access some features on the Westdale Pilates website, such as booking/purchasing classes, you will have to create an account. We require accurate and complete information. You must never use another person’s account without permission. Please do not share your account information with anyone. You must keep your account password secure, as you are solely responsible for the activity that occurs on your account.
Payment
Prices for individual classes and series of classes are subject to change. However, we will honour any classes or series of classes that you have purchased prior to any increase since your purchase. All classes must be prepaid, using our online system and can be purchased using Visa or MasterCard. All sales of sessions and packages are final sale and are non-refundable.
Bookings
Our online booking allows you, the customer, to sign up for the classes you love, at the times most convenient for you! Our system allows you to book classes up to three months in advance, allowing you to be in charge of building the schedule of your dreams.
Packages
All series packages expire after 12 months.
Waitlists
Booking a spot from any waitlist requires a valid paid pass. Our waitlists move quickly, and you may receive an email notification about an opening up to one hour before the class starts.
We kindly ask that you monitor your waitlist status closely. If you are moved into the class and fail to attend, your pass will be charged.
If you do not get a spot in the class, the pass used for the waitlist will be credited back to your account.
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Cancellation Policy
You must cancel 24 hours in advance for any Private sessions or group classes. Failure to cancel in that time frame, or not showing up for your class, will result in the deduction of that class. If you are feeling unwell, please cancel your scheduled class immediately. You may cancel classes through our online system. Please arrive 10 minutes before class starts.
Personal Belongings
Your personal belongings may be brought with you to your designated spot when you come to class. Westdale Pilates is in no way responsible for the safekeeping of your personal belongings while you are present in our studio. You assume all risk of loss for any personal belongings that you bring.
Disclaimer​
Westdale Pilates may at any time revise these Terms and Conditions, and make changes to our Site, including changes in the instructor or the schedule. By using the Site, you agree to such revisions. Please visit this page for the most up to date information in order to be notified of any such changes. In using this Site, you assume all risk associated with viruses, worms, or any other damaging items. If you have any questions about these Terms and Conditions, our policies, services, practices or our website, please contact us at hello@westdalepilates.com.